FAQ

What is considered a business day?

A business day is an official working day. Monday through Friday are considered business days, but holidays and weekends are not.

Do you have a physical retail store?

No, we do not. We are online only.

Is my personal information kept private?

Yes, in accordance with the new and updated data protection act we promise to keep your information private and secure. To read more about our privacy policy please see here.

How can I remove my personal information from your database?

If you would like all information regarding yourself removed from our database, please contact us here.

I am using Yahoo mailbox and I didn't receive any system generated email like order confirmation, passwordless login.

We recently noticed that Yahoo mailbox will delay processing our system email and sometimes reject the mail without notify you. Please add our email address ([email protected]) to your Yahoo contact list so that the email is able to pass through. We also recommend using other email service provider to register account or place an order.

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