Terms and Conditions
These Terms and Conditions ("Terms") govern access to and use of the website located at www.kawaii-limited.com (the "Site"), together with related services, features, content, and products offered by Kawaii Limited Shop (the "Company"). By creating an account, placing an order, or otherwise accessing the Site, any person or entity (the "User") agrees to be legally bound by these Terms and any policies incorporated by reference.
If the User does not agree to these Terms, the User must discontinue use of the Site immediately.
1. Acceptance of Terms
1.1 By accessing the Site, the User agrees to comply with these Terms and referenced policies.
1.2 Continued use of the Site constitutes acceptance of modifications to these Terms.
1.3 If the User does not agree with any provision, the User must cease use of the Site.
2. Eligibility
2.1 The Site and products are available only to Users who have the legal capacity to enter binding contracts.
2.2 Consumer protection rights under applicable law shall not be excluded or limited by these Terms where such exclusion is impermissible.
3. User Accounts
3.1 The User must provide accurate, current, and complete information when creating an account.
3.2 The User is responsible for maintaining confidentiality of login credentials and for all activities conducted under the account.
3.3 The User must notify the Company immediately of unauthorized use or suspected security breaches.
3.4 The Company reserves the right to suspend or terminate accounts in cases of breach, fraud, or misuse.
4. Products and Availability
4.1 Product images, descriptions, and specifications are provided for reference only. Minor variations may exist in color, size, or appearance due to manufacturing, lighting, or display settings.
4.2 Product availability may change without notice, and listing a product on the Site does not guarantee availability.
4.3 Promotions or discounts are subject to their own terms and conditions.
5. Pricing, Taxes, and Duties
5.1 All prices displayed on the Site are denominated in United States Dollars (USD), which shall be the reference currency for all transactions. The company accepts payments in the following additional currencies: United Arab Emirates dirham (AED), Australian Dollar (AUD), Canadian Dollar (CAD), Danish Krone (DKK), Swiss Franc (CHF), Euro (EUR), British Pound Sterling (GBP), Hong Kong Dollar (HKD), Japanese Yen (JPY), South Korean Won (KRW), Malaysian Ringgit (MYR), Norwegian Krone (NOK), New Zealand Dollar (NZD), Polish Zloty (PLN), Swedish Krona (SEK), Singapore Dollar (SGD), and New Taiwan Dollar (TWD). Any prices displayed in currencies other than the accepted currencies are provided for reference only. In the event of any discrepancy arising from currency conversion, the USD-denominated price shall prevail.
5.2 Prices are subject to change without notice. orders placed prior to such changes shall not be affected.
5.3 Prices exclude import duties, customs fees, value-added taxes, or other charges imposed by the User's jurisdiction. The User is solely responsible for such charges.
6. Ordering and Payment
6.1 Submitting an order constitutes an offer to purchase products under these Terms.
6.2 An order is accepted only upon the Company's issuance of an order confirmation email.
6.3 The Company reserves the right to refuse or cancel orders, including for reasons of product unavailability, pricing errors, fraudulent activity, or invalid payment details.
6.4 The Company processes orders only upon receipt of full payment.
6.5 Payment shall be made via the methods indicated on the Site. The Company utilizes third-party processors, and by submitting payment details the User authorizes the Company and its processors to process the payment.
6.6 For accepted payment methods, please refer to our Payment Information page.
7. Order Modification and Cancellation
7.1 Order modifications or cancellations must be requested 1 hour of placing the order.
7.2 Approved cancellations are subject to a fee of up to 10% of the value of the affected items or, where applicable, of the entire order total, at the Company’s discretion.
7.3 After 1 hour from order placement, all orders are final and cannot be cancelled, modified, or refunded under any circumstances, as processing commences immediately upon order confirmation.
7.4 The Company may cancel orders at its discretion and refund payments made.
8. Shipping and Delivery
8.1 Products are shipped from Japan via Japan Post or other carriers designated by the Company. Local postal services or couriers may complete final delivery.
8.2 Delivery times vary by destination and method. The Company is not liable for delays caused by customs, carriers, weather, or other circumstances beyond its control.
8.3 The User is responsible for compliance with import requirements and for payment of all duties, taxes, and related charges.
8.4 The User must provide accurate shipping details. The Company is not responsible for delays or losses caused by inaccurate information.
8.5 Once a shipment arrives in the destination country, the User is responsible for monitoring tracking information, complying with customs requirements, and coordinating with carriers or local postal authorities to complete delivery.
8.6 For further details, please refer to our Shipping Information page.
9. Returns and Refunds
9.1 No returns or exchanges are accepted. This policy applies to all cases, including but not limited to change of mind, incorrect selection, or sizing issues.
9.2 The User is advised to review all product information and specifications carefully prior to order submission.
9.3 Claims for defective, damaged, or incorrect products must be submitted within 3 calendar days of delivery, with evidence provided.
9.4 For detailed procedures, please refer to our Return and Refund page.
9.5 Unless otherwise specified, all approved refunds will be issued in the form of store credit.
9.6 A refund to the original payment method may be requested by the User within 10 calendar days of the store credit being issued.
9.7 All refunds, whether issued as store credit or to the original payment method, must be processed within 180 days from the date of the original transaction.
10. Privacy
10.1 The Company's Privacy Policy governs the collection, use, storage, and disclosure of User data. By using the Site, the User consents to processing as set out in the Privacy Policy.
11. Termination
11.1 The Company may suspend or terminate a User's access without notice in cases of breach, fraud, or misuse.
11.2 Upon termination, the User remains liable for obligations incurred prior to termination.
12. General Provisions
12.1 Notices. Notices to the Company must be sent to the email address provided on the Site. Notices to the User may be sent by email or posted on the Site.
12.2 Indemnification. The User agrees to indemnify and hold harmless the Company against claims, losses, or damages arising out of the User's breach of these Terms, misuse of the Site, or violation of law.
12.3 Limitation of Liability. To the fullest extent permitted by law, the Company shall not be liable for indirect, incidental, or consequential damages arising from the use of the Site or products. The Company's total liability in respect of any order is limited to the amount paid by the User for that order.
12.4 Force Majeure. The Company shall not be liable for delay or failure to perform obligations due to causes beyond its reasonable control, including natural disasters, labor disputes, governmental actions, or transport disruptions.
12.5 Third-Party Links. The Site may contain links to third-party websites. The Company has no control over such websites and assumes no responsibility for their content or practices
12.6 Waiver. The Company's failure to enforce any provision shall not constitute a waiver of rights.
12.7 Severability. If any provision is invalid, the remaining provisions remain in effect.
12.8 Changes to Terms. The company reserves the right to amend, modify, or replace these Terms at any time by posting the updated version on the Site. Such amendments shall take effect immediately upon posting, unless otherwise specified. Users are responsible for reviewing the Terms periodically. Continued use of the Site after any amendments constitutes acceptance of the revised Terms. Where required by applicable law, the company will provide prior notice of material changes by reasonable means, which may include email or on-site notification.
12.9 Entire Agreement. These Terms, together with any incorporated policies, constitute the entire agreement between the User and the Company.
13. Contact Information
13.1 For inquiries regarding these Terms, the User may contact the Company at Contact Us page.