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You could cancel order free of charge within 24 hours from placing the order. You could still cancel the order with a cancellation fee (up to 10% of order total), provided it has not yet been shipped. Cancellation cannot be made after we have shipped the orders.
Refunds will be issued based on the original form of payment and must be made within 180 days from the transaction date.
In order to provide you with the best possible online shopping experience, we offer 7 days return policy.
If for any reason you are not 100% satisfied with your purchase, please contact us within 7 calendar days after receiving your order and we advise you how to go about returning.
- Products must be in original condition and unused condition, with all packaging and tags attached.
- Please ensure all returned items are well packaged. Return packages are the customer's responsibility until they are received by us. It is recommended that you take necessary precautions by using registered and traceable services when returning your package. Please keep all posting receipts to allow you to make a claim for damaged or lost if necessary. We will not be responsible for items that are damaged or lost in the return delivery process.
- Both ship-to and return-shipping costs are not refundable unless in rare case of incorrect, faulty or damaged items being received.
- If your order enjoy free shipping offer originally and after the return amount deduction do not meet the free shipping threshold, actual ship-to cost will be deducted from the refund.