Return and Refund

Cancellation

You could cancel any order within 24 hours free of charge. You could still cancel a processing order with a cancellation fee (up to 10% of order total), provided it has not yet been shipped. Cancellation cannot be made after we have shipped the orders.

Refund

Refunds will be issued based on the original form of payment and must be made within 180 days from the transaction date.

Return

In order to provide you with the best possible online shopping experience, we offer 7 days return policy. If for any reason you are not 100% satisfied with your purchase, please contact us within 7 calendar days after receiving your order and we advise you how to go about returning. Products must be in original condition and unused condition, with all packaging and tags attached. It is the responsibility of the customer to ensure that items are returned safely, a registered service and keep all posting receipts to allow you to make a postal claim for damage loss if necessary. Both ship-to and return-shipping costs are not refundable unless in rare case of incorrect, faulty or damaged items being received. If your order enjoy free shipping offer originally and after the return amount deduction do not meet the free shipping threshold, actual ship-to cost will be deducted from the refund.

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