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You could cancel order free of charge within 24 hours from placing the order. You could still cancel the order with a cancellation fee (up to 10% of order total), provided it has not yet been shipped. Cancellation cannot be made after we have shipped the orders.
Refunds will be issued to the original form of payment and must be made within 180 days from the transaction date.
In order to provide you with the best possible online shopping experience, we offer 7 days return policy.
If for any reason you are not 100% satisfied with your purchase, please contact us within 7 calendar days of receiving your order and we will provide instructions on how to initiate a return
- Products must be returned in their original and unused condition, with all packaging and tags attached.
- Please ensure all returned items are well-packaged. Return packages are the customer responsibility of the customer until they are received by us. We recommended that you take necessary precautions by using registered and traceable services when returning your package. Please keep all posting receipts to allow you to make a claim for damage or loss if necessary. We will not be responsible for items that are damaged or lost in the return delivery process.
- If any import taxes were charged to us for the returned items, the corresponding amount will be deducted from your refund. Please mark the returned package as "Returned Goods" to minimize this risk.
- A 10% restocking fee will be charged for items returned.
- Both the ship-to and return shipping costs are non-refundable.
- If your original order enjoys free shipping and the return causes the remaining order total to fall below the minimum requirement for free shipping, the actual ship-to cost of your original order will be deducted from your refund.