Shipping
As of August 29, 2025, the U.S. Executive Order has removed the $800 "de minimis" exemption. This means all U.S. imports are now subject to tariffs (duties and taxes). To learn more, please visit our U.S. Tariff Handling page here.
Shipping Method
We ship worldwide from Japan. Orders are usually shipped via postal network, Japan Post and then handled by your local postal service USPS once they arrive United States. All our shipping methods provide a tracking number, which will be emailed to you once your order ships. We offer the following shipping methods:
- Economy International Airmail
- The airmail package takes 2 to 3 weeks (transit time) to arrive United States.
- Online tracking information is available if your local post office concerned provides it. Non-delivery enquiry after the transit time period is available.
- A signature is usually not required upon delivery.
- Orders exceeding 2kg may be shipped in multiple packages.
- Shipping cost starts at $10.00
- Free shipping offer is applicable.
- Prepaid duties is required.
- Additional 1-2 weeks handling time for prepaid duties administration.
- Standard International Airmail
- The airmail package takes 1 to 3 weeks (transit time) to arrive United States.
- Online tracking information is available if your local post office concerned provides it. Non-delivery enquiry after the transit time period is available.
- A signature is usually not required upon delivery.
- Orders exceeding 2kg may be shipped in multiple packages.
- Shipping cost starts at $12.00
- Package is treated as priority, speeding up the handling time.
- Prepaid duties is required.
- Additional 1 weeks handling time for prepaid duties administration.
- Express Mail Service
- The EMS package takes around 1 week (transit time) to arrive United States.
- Online tracking information is available.
- A signature is usually required upon delivery.
- Shipping cost starts at $34.00
- Package is treated as highest priority, speeding up both handling and transit time.
- Prepaid duties is required.
- Additional 1 weeks handling time for prepaid duties administration.
Free shipping over $55.00
For Economy International Airmail, free shipping will be automatically applied on orders of $55.00 or more at checkout.
For other shipping methods, a shipping discount will be automatically applied on orders of $55.00 or more at checkout.
Delivery Time
The total delivery time is calculated by following formula:
Total Delivery Time = Handling Time + Transit Time
| Handling Time | Transit Time | |
| Order Date | Ship Out Date | Arrival Date |
Please ensure all shipping information provided during checkout is accurate. Incorrect or missing details may require us to contact you, causing delays in shipping your order.
Handling Time
The handling time is the number of days it takes for an item to be prepared and dispatched from our warehouse (ship out) after you place an order.
Each product page specifies its item availability and handling time. Please refer to the description table below.
If your order contains multiple items, the handling time for the entire order will be based on the item with the longest handling time. All items in an order will be shipped together in one package. If you wish to receive items with shorter handling times sooner, please place them in a separate order.
| Item Availability | Description | Handling Time |
|---|---|---|
| In Stock | Items are in stock and will be shipped out within 1 to 3 business days after you place an order. | 1-3d 1 to 3 business days |
| Available for Order | Items are not in stock and will be restocked from our suppliers after you place an order. It should arrive in our warehouse and be shipped out within specific days after you place an order. More precise time is shown on the product page, cart and checkout page. |
3-7d 3 to 7 days 1-2w 1 to 2 weeks 3-6w 3 to 6 weeks 1-2m 1 to 2 months |
| Out of Stock | Items are not in stock and expected restock time cannot be provided currently. We will try our best to restock the item and notify you the result within 2 weeks. If the item is discontinued finally, we will process the refund or you could pick a replacement. | oos No estimation |
| Pre-order | Items are available for purchase before it is officially released. The expected release date is shown in the product description. | pre No estimation |
| Unavailable | Items are not in stock and are no longer available from our suppliers. | N/A |
Transit Time
The transit time is the number of days for shipment to travel from Japan to your delivery address.
It depends on the shipping method you choose and can be affected by factors such as flight or sailing cargo availability and your local post office's processing time.
Please note that unforeseen events can cause delays and extend transit times. These include, but are not limited to, customs clearance, security checks, adverse weather conditions, reduced cargo capacity, local government lockdowns, and other force majeure events. The time required for such delays cannot be estimated.
 United States |
Economy Airmail | Standard Airmail | EMS |
| Expected Transit Time * excluded the time for unexpected events |
2 to 3 weeks | 1 to 3 weeks | around 1 week |
To change your destination, please click here.
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can also check your order status on your order page here.
Taxes and Import Duties
We do not charge any taxes on the products or services we offer. However, international shipments may be subject to customs duties, import taxes, value-added tax (VAT), tariffs, and/or additional fees imposed by the destination country.
These charges, if applicable, are determined by the customs authority of the destination country and are payable by the recipient upon the shipment's arrival. We have no control over these charges and cannot predict their amount. We recommend contacting recipient's local customs authority or postal service for detailed information regarding potential fees.
Delivery and Collection
If you are not the recipient, please share information with them.
Once the shipment arrives in the destination country, the local postal service or a designated courier will handle the final delivery.
To help ensure a smooth delivery or collection, please actively monitor the tracking information and taking any necessary action promptly.
Recipient may be required to coordinate with the local postal service, courier, customs authorities, or other relevant parties. This may include responding to delivery notifications, providing requested documentation or information, paying applicable duties or taxes, or collecting the shipment from a designated post office, depot, or collection point within the carrier's specified holding period.
Failure to complete these actions within the required timeframe may result in delivery delays, return of the shipment, or additional fees.
Missed Delivery
If a delivery attempt is unsuccessful, the local postal service or courier may leave a delivery notice or send an electronic notification (such as an email or SMS) with instructions for redelivery or collection.
Recipients are responsible for following the instructions and arranging redelivery or collecting the shipment within the carrier's specified holding period. Packages are typically held for a limited time (for example, 7-14 days, though this can vary by country and carrier), after which they may be returned to the sender or incur additional fees.
Returned Shipment
In the shipment is returned to us, we will review the reason for the return. If the return was caused by recipient, you may be responsible for any applicable shipping, handling, return, or reshipment fees.
Potential Lost Shipment
If the shipment do not arrive before the expected delivery date, please contact us here and we will initiate an investigation with the postal service.
If we did not hear from you 4 months after the ship out date, we will assume you have received the shipment.
Damaged, Missing, or Incorrect Goods
If your order arrives damaged, missing, or contains an incorrect item, please contact us here within 3 days of receiving the shipment, providing your order number, detailed information, and clear photos of the item(s) and packaging. Please retain all items and packaging materials until the issue has been resolved. We will work diligently with you to find a suitable resolution.